COOKIE POLICY - GDPR Compliant
BACKGROUND:
This website https://www.paramountplants.co.uk/ (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the OK button on Our Cookie POP-UP. If you do not agree to Our Cookie Policy, please stop using Our Site immediately. If you remove cookies, We cannot guarantee that all services and features on the website will function correctly. For more information about cookies and their impact on you and your browsing visit https://www.aboutcookies.org.uk/
1. Definitions and Interpretation
1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
| “Cookie” | means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; |
| “Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); |
| “personal data” | means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and |
| “We/Us/Our” | means Paramount Plants and Gardens Ltd, a limited company registered in England under company number 05429171, whose registered and postal address is 131 Theobalds Park Road Enfield EN2 9BH. |
2. Information About Us
2.1 Our Site is owned and operated by Paramount Plants and Gardens Ltd, a limited company registered in England under company number 05429171, whose registered and trading address is 131 Theobalds Park Road Enfield EN2 9BH.
2.2 Our VAT number is 859024315.
2.3 Our Data Protection Officer is Karen Mariconda, and can be contacted via our contact form.
3. How Does Our Site Use Cookies?
3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for example for advertising services. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions. Without these cookies, the services you want to use cannot be provided. These cookies do not gather information about you that could be used to identify you, and they do not monitor or remember where you have been on the internet.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
3.5 For more specific details of the Cookies that We use, please refer to the table below.
3.6 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
4. What Cookies Does Our Site Use?
4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose & Type | Type & Expiry |
| PHPSESSID | An essential session cookie to help users fill out forms. No personal information is stored in this cookie. | Session - this ends when you close your browser |
| bagSession | An essential session cookie to facilitate users additions and removals from the shopping cart. No personal information is stored in this cookie. | Persistent - up to 2 years |
4.2 The following third party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose & Type | Provider | Type & Expiry | |
| Live Chat Cookies | Cookies to enable our live chat function. Full details on the Olark website. | Olark | Session or up to 2 years | |
| Google Adwords | A session marketing cookie to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | | Session - this ends when you close your browser | |
4.3 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4.4 The analytics services used by Our Site uses the following third party analytics Cookies:
4.5 The analytics services used by Our Site uses analytics Cookies to gather the required information.
| Name of Cookie | Purpose & Type | Provider | Expiry |
| Google Analytics | Web Analytics Tool | | Up to 50 months, then automatically deleted by Google |
| Google Optimize | AB Testing Tool | | Up to 50 months, then automatically deleted by Google |
| Google Tag Manager | Tracking & Analytics Management | | Up to 50 months, then automatically deleted by Google |
5. Consent and Control
5.1 Before Cookies are placed on your computer or device, you will be shown a POP-UP requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device
5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4 Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri47acf5d6/mac
5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
5.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
7.1 If you would like to know more about how we use Cookies, please contact Us.
7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
7.2.1 https://www.paramountplants.co.uk/privacy.html
7.2.2 https://www.paramountplants.co.uk/terms-and-conditions.html
